Delete your account and data
Kennel Merge · DEVINSIDERCODE CORP
You can delete your Kennel Merge account and everything stored with it, either from inside the Game or by writing to us.
Deletion is permanent. Your saved board, K$ balance and progress cannot be restored afterwards, including by us. If you only want to stop syncing, uninstall or sign out instead — the Game works offline.
From inside the Game
- Open Kennel Merge.
- Go to Settings → Delete account.
- Confirm. The stored save and the account are removed immediately.
To remove the copy held on the device as well, uninstall the Game afterwards.
By email
If you no longer have the app installed, send a request to support@devinsidercode.com with the subject “Delete my Kennel Merge account”, and tell us:
- which platform you played on, Google Play or Apple, and
- your account identifier, if you have it — it is shown in the Game under Settings → About.
We hold no name, email address or other identifying information tied to a save, so without the account identifier we may not be able to locate your data. If we cannot establish which account is yours, we will tell you rather than delete someone else's.
Requests are completed within 30 days.
What gets deleted
- Your account identifier and the sign-in link to Google Play Games or Apple.
- Your stored save: board layout, K$ balance, move counter, save version and device label.
- The stored record of your purchase status.
Nothing is retained afterwards and no backup copy is kept.
What we cannot delete
- Your purchase record at the store. Apple and Google keep their own record of the transaction under their retention policies. Deleting your Kennel Merge account does not cancel a purchase and does not refund it.
- Your Google Play Games or Apple account. Those belong to Google and Apple; manage them in the respective account settings.
If you delete your account and play again later, you start from zero — but a purchase you already made is still yours. Reinstall, sign in with the same store account, and use Restore Purchases.
Questions: support@devinsidercode.com. See also our Privacy Policy.